Have you ever wished Microsoft Teams worked just a little better for the way your business operates? Maybe you've thought:
“It would be great if Teams could do this…”
“This workflow would be so much simpler if…”
“Why isn’t there a feature for…?”
Now’s your chance to directly influence what comes next.
Microsoft is inviting Small and Medium Business (SMB) customers and partners to join our Customer Advisory Board (CAB) and Partner Advisory Council (PAC) for Microsoft Teams SMB. These groups give you a simple, low-effort way to share real-world feedback with the product team — and help guide the Teams roadmap for SMBs.
What are CAB and PAC?
Our SMB advisory programs bring together a small group of customers and partners who:
- Use Teams in their day-to-day business operations
- Work with SMB customers implementing Teams
- Have insights into the challenges SMBs face when adopting collaboration tools
- Want to help improve the products they rely on
Through monthly virtual sessions, participants get the opportunity to:
✅ Preview upcoming features and improvements
✅ Provide feedback during early stages of product development
✅ Share what’s working well — and what isn’t
✅ Highlight real-world business scenarios that should be better supported
✅ Influence priorities for SMB-focused innovation in Teams
This isn’t a sales call or a support channel — it’s a direct line to the Teams product team.
What’s the Commitment?
We know SMB leaders, IT decision-makers, and partners are busy.
That’s why participation is designed to be:
- Flexible – Virtual meetings combined with async conversation
- Low effort – No prep required for most sessions
- Conversational – Small-group discussions, not presentations
Most sessions are informal conversations focused on understanding your business needs and how Teams can better support them.
Your input helps us build features that actually reflect how SMBs work — not just how software thinks they should.
Why Join?
Participants often tell us that one of the biggest benefits of joining CAB or PAC is the opportunity to:
- Get early visibility into what’s coming next
- Understand where Teams development is headed
- Provide feedback that directly reaches the team building the product
- Help shape experiences that impact SMB customers worldwide
Whether you're an SMB customer using Teams internally or a partner working with SMB clients, your perspective matters.
Interested in Participating?
If you'd like to be considered for the Microsoft Teams SMB Customer Advisory Board or Partner Advisory Council, simply fill out this short interest form: 👉 Express your interest to join the Teams SMB Advisory Board
Once submitted, our team will review your response and follow up with more information on next steps.

