The pace of AI innovation continues to accelerate, and Microsoft keeps moving fast. This time the leap is significant: Copilot Cowork — the new execution layer for Microsoft 365 — is now available in the Frontier program, and it takes Copilot from a helpful assistant to an AI coworker that actually does the work with you. After using it heavily for the past weeks, I can say this is another meaningful step in how AI is reshaping the way we work.
- What is Copilot Cowork?
- Why Copilot Cowork matters for the Future of Work
- Copilot Cowork vs. Claude Cowork — what’s the difference?
- What Copilot Cowork can do for you
- Stay in control — approval-gated actions
- My experience: from everyday tasks to training content
- A custom skill for training and session content
- How to enable Copilot Cowork in your tenant
- Cowork is changing how we work
What is Copilot Cowork?
Copilot Cowork is an agentic coworking experience inside Microsoft 365 Copilot. Rather than answering single questions, Cowork carries out multi-step tasks on your behalf — it drafts and sends emails, schedules meetings, creates documents, posts in Teams, browses SharePoint and OneDrive, and searches across your organization. You describe the outcome in natural language, and Cowork generates a plan grounded in your Microsoft 365 context and works through it step by step — visibly, inside the conversation, so you can follow every move it makes.
Cowork is available in the browser at m365.cloud.microsoft and in the Microsoft 365 Copilot desktop app for Windows and Mac, installable from the Agent Store and pinnable to the left rail.

The key shift is not the conversation. It is the execution — from talking about work to doing work.
Why Copilot Cowork matters for the Future of Work
For years we have been promised AI that truly collaborates with us. With Copilot Cowork, that promise becomes something you can use today. It is the kind of change that moves organizations closer to being Frontier Firms — workplaces where people and intelligent agents co-create together.
A few reasons this is such a big deal:
- It runs inside your Microsoft 365 tenant, with your work data, under your identity and permissions. Note: it uses Anthropic Claude models, which run as a subprocessor (Anthropic will operate with Microsoft oversight through contractual safeguards and appropriate technical and organizational measures.)
- It plans multi-step tasks instead of answering single prompts.
- It produces finished artifacts — real files, real messages, real calendar events.
- It carries work forward over time, with visible checkpoints and progress tracking.
- It keeps you in control — every sensitive action requires your explicit approval.
This is exactly the kind of co-creation between humans and AI I have been talking about for a long time — and now it is a reality inside Microsoft 365.
Copilot Cowork vs. Claude Cowork — what’s the difference?
It is a fair question, because both products share a lot of DNA. Both can research, reason, plan, and produce documents. Both can build PowerPoint decks, Word documents, Excel spreadsheets, and PDFs. Both can orchestrate multi-step work and be extended with custom skills.
The critical difference — and this is the whole point — is where the work happens and what data it can reach.
| Capability | Claude Cowork | Copilot Cowork |
|---|---|---|
| Multi-step task execution | Yes | Yes |
| Creates Word / Excel / PowerPoint / PDF | Yes | Yes |
| Web / deep research | Yes | Yes |
| Custom skills | Yes | Yes (up to 20, stored in your OneDrive) |
| Runs inside Microsoft 365 | No | Yes ( as a subprocessor) |
| Accesses your mailbox, Teams chats, calendar, SharePoint, OneDrive | Not directly, but possible | Yes, via Work IQ |
| Sends emails, posts in Teams, creates meetings on your behalf | Not directly, but possible | Yes, with approval gating |
Claude Cowork is an excellent general-purpose AI coworker. It knows your work — your inbox, your meetings, your team, your files, your org — and can act inside it. For knowledge workers living in Microsoft 365, that is a completely different level.
What Copilot Cowork can do for you
Out of the box, Cowork ships with several built-in skills: Word, Excel, PowerPoint, PDF, Email, Scheduling, Calendar Management, Meetings, Daily Briefing, Enterprise Search, Communications, Deep Research, and Adaptive Cards. Together they cover the most common daily workflows of a knowledge worker:
- Communication — draft and send emails, post in Teams channels or chats, create HTML newsletters, sort your inbox, prepare stakeholder updates.
- Documents and files — create and edit Word, Excel, PowerPoint, and PDF; browse your entire Work IQ to pull in the right content; create and reorganize SharePoint and OneDrive folders.
- Calendar and meetings — schedule meetings in natural language, move things around, decline conflicts (with a reason message to the organizer), get meeting intelligence, and start your day with a daily briefing.
- Research and search — enterprise search across your org, plus deep research that synthesizes multiple sources into a comprehensive report.
- Automation — run prompts on a schedule so recurring tasks happen automatically.

And you can manage your work with built-in task views — a sortable list, a kanban board, or a Scheduled tab — with each task showing a clear status: In progress, Needs user input, Done, or Failed.
Stay in control — approval-gated actions
One of the things I appreciate the most is how Cowork handles trust. Before it does anything sensitive — sending an email, posting a Teams message, scheduling or declining a meeting, editing or moving files — it pauses and asks for your go-ahead. Approval buttons match the action (Send, Post, Schedule) and medium and high-risk actions get a visible risk indicator. You can skip future prompts for similar actions when you want more speed, and you can pause, resume, or cancel any running task at any time.
This is exactly the right balance: agentic autonomy with human oversight.
My experience: from everyday tasks to training content
I have been using Copilot Cowork a lot lately, for both routine work and the more creative parts of my job. On the everyday side it is the quiet helper you do not notice any more — drafting replies, summarizing threads, preparing briefs, turning a messy meeting into clean action items, building a small spreadsheet from a message.
Where it has really impressed me is content creation for training sessions. This is work I love doing, but there is a lot of repetitive structural effort before the fun part begins. With Cowork, the flow looks like this:
- I give Cowork the topic, the audience, and a few guidelines & info I see relevant.
- Cowork researches the topic — from the input I provide, from Microsoft Learn and Microsoft Support, from Tech Community, and from the latest news.
- It builds a first draft of the presentation — structure, slides, talking points.
- It prepares the demo by creating the demo content scripts I need: the files, the emails, the Teams messages — so the demo feels realistic.
- It writes a demo script so I know exactly what to click, what to say, and what to show.
The quality of the first draft is clearly good. Not final — never final — but good enough that I can iterate fast instead of staring at an empty slide. That alone is a huge change in how I prepare sessions.
A custom skill for training and session content
One of the things I love the most about Copilot Cowork is that you can extend it with your own skills. Custom skills live in your OneDrive under /Documents/Cowork/Skills/, each in its own subfolder with a SKILL.md file, and Cowork discovers them automatically at the start of each conversation. You can have up to 20 of them.

So I built one for this purpose, and some others to other needs.
My skill helps me create both training and session content drafts in a consistent, repeatable way. When I invoke it, Cowork:
- First researches from the sources I trust — my own input, Microsoft Learn and Support, Tech Community, and current news.
- Follows my own guidelines on structure, tone, and depth.
- Produces a first draft of the presentation, the demo content, and the demo script together as a package.

The result is that I get to the “iterate and polish” part of the work much faster than before. And because the skill encodes my way of working, every draft starts from a good baseline instead of a blank page.

How to enable Copilot Cowork in your tenant
Copilot Cowork is a Frontier preview feature, so a few things need to be in place before you and your users can start working with it.
Prerequisites
- A Microsoft 365 Copilot license for the users who will use Cowork.
- The tenant enrolled in the Frontier program.
- Microsoft-built agents enabled in the Microsoft 365 admin center.
- Anthropic as a subprocessor enabled for the tenant. This is on by default globally, but off by default for tenants in the EU Data Boundary, where it must be explicitly enabled. If Anthropic is off, users may see Cowork but will not be able to use it.
- Currently English language only.
A small tip for admins
If Cowork does not show up in Agent management in the Microsoft 365 admin center, make sure your admin account is also enrolled in Frontier (Copilot → Settings → Frontier). Without that, admins will not see Cowork in the Agent Inventory.
For users
Once the tenant is ready, users install Cowork themselves from the Agent Store in the Microsoft 365 Copilot app and pin it to the left rail. They can start using it immediately in the browser at m365.cloud.microsoft or in the Microsoft 365 Copilot desktop app. No extra admin action is required per user — permissions and policies already in place in Microsoft 365 are fully respected.
For details, see the official Microsoft Learn pages:
- Copilot Cowork overview (Frontier)
- Anthropic as a subprocessor for Microsoft Online Services
- Agent settings in Microsoft 365 admin center
Cowork is changing how we work
Copilot Cowork is not a small update. It is a step-change in how we work with AI inside Microsoft 365 — from a chat companion to an actual coworker that plans, researches, and delivers. It is saving me time every single day, and it is making the more creative parts of my job (like preparing training and sessions) genuinely more fun. And it is very versatile – you can use it from sending messages to organizing your OneDrive to larger workflows.
This is the kind of move that brings the AI-Native workplace closer, and I am excited to see how organizations adopt it and co-create with it.
And one more thing — in the spirit of transparency: I used Copilot Cowork to create the first draft of this very blog post, and then edited it further myself. Which feels like exactly the right way to work with an AI coworker.
Try Cowork. Teach it your way of working. You will be surprised how quickly it becomes part of your team.
Stay tuned — I will keep exploring Copilot and Future Work on the blog!













